Any orders placed after the 22nd of Dec will be dispatched on the 12th of JanAny orders placed after the 22nd of Dec will be dispatched on the 12th of Jan
Poor service regarding stock but beautiful mirrors and rugs
The items were bought and listed as in stock on the website to receive a mail later that it was still on route in a container that was delayed.
I was away on holiday and the couriers had to deal
With the nightmare situation created by selling items not in stock.
I know you communicated but this was a little too late especially for someone that would have waited until it was in stock to place an order.
This is not the first purchase where I bought something in stock then having to wait months for delivery.
I’ve bought a huge amount of items from Homestead decor but as per every other provider only content creators are seen and paying customers are not valued.
Add a pop of color to your home with these beautiful handcrafted chains! This decorative chain is perfect for coffee table decor or shelf decor, complementing farmhouse, rustic, or modern home decor. Creates a warm, welcoming atmosphere that brings your space together. It is prone to variations in color and/or patterns in the material that add to the beauty and charm of the piece.
For hassle-free upkeep, all you need to do is occasionally wipe these beads clean with a dry cloth.
Dimensions (Approximate)
40cm x 28cm
Estimated lead time: 3-5 days before dispatch.
*Stock is subject to availability.
Shipping
All items and orders are shipped as soon as they are available.
Additional lead times may occur if stock is not available.
Products will be dispatched within THREE to SEVEN working days but please note that time frames are out of our control once items have left our warehouse.
A tracking number and delivery date will be provided.
Out-of-stock products and customised, made-to-order products may have a longer lead times, up to 12 weeks.
We keep our website as up-to-date as possible however it may not always reflect our stock levels.
Feel free to contact us directly at kita@homestead-decor.co.za if you need more information on our shipping and returns policy.
Returns
Our returns policy lasts FIVE calendar days. Please contact us within THREE working days if you’d like to exchange or obtain a refund for your purchased product. We will credit you for the product’s cost excluding the cost of shipping. There will be no refunds or exchanges on products if more than FIVE calendar days have passed since receipt of the product.
Items must be returned unused and in the same condition and packaging as you received it
No returns on customised products
No returns on products bought in bulk (FIVE or more)
Sale items will not be refunded
Exchanges may take time depending on where you live
Once we have received and inspected your returned item we will notify you that we’ve received it and whether your refund has been approved or rejected. If approved, your refund will be processed and credit will be applied to your credit card or bank account. Refunds are processed at month-end and will take a few days to reflect between different banks. Contact kita@homestead-decor.co.za if you have still not received your refund.
If your item is delivered damaged, please take photos and send it back with the courier. Photos must be sent to kita@homestead-decor.co.za and we will work on getting a replacement item sent to you.
Cancelled orders (before delivery takes place) will be liable for a 5% handling fee depending on status of order.
